|
|  |
|
|
|
| |
"I
want to say thanks for the
entire ordering process. I
was impressed! I've dealt
with other companies &
have had one complaint or
another, but you handled my
order quickly & without
hassle.
Thanks! I will definitely
be ordering again."
|
At LadyBliss.com we want your online experience to be
a pleasant one and we strive to offer superior customer service. Our commitment
to excellence is expressed not only by the look and feel of our site, but to the
careful selection and testing of top quality products
and the creation of feminine packaging.
With all that we offer at
Lady Bliss we never lose site of what's most important, our customer's satisfaction.
We are committed to handling any questions or concerns you may have promptly and
professionally. So, whether you're visiting us to read the Blissotica
section or are buying your very first adult
toy, we want your experience with us to be the finest from beginning to end.
We welcome and encourage any feedback that
you are willing to give us. Your comments are what assist us in serving you better!
To give you the best experience possible and to be proactive in
our customer service, we have stated our policies as they apply to your order
from the time we input your order through shipment and receipt. We hope that your
shopping experience with us is blissful, enlightened and one you will never
forget!
Customer Service Hours
Even though Lady Bliss is a Web site e-tailer, we realize there are times when
you would like to reach a live person by phone. Lady Bliss Customer Service Reps
are available to take your calls and your orders Monday through Friday from 9:00
am until 5:00 pm, Pacific Standard Time. You can reach us at (866) 352-5477. We
look forward to hearing from you!
Order
Policy
All products at LadyBliss.com are available for sale to individuals
who are eighteen years of age or older. By placing an order with LadyBliss.com
via any means including the Internet, e-mail, fax, by the telephone, you certify
that you are eighteen years of age or older. In addition by placing an order with
LadyBliss.com you certify that this material does not violate the community standards
in which you live. Believe it or not, dildos are illegal in some states in the
U.S.!
Order Information
Once we
receive your order at LadyBliss.com we process it immediately and prepare your
package for shipment. All of your information is kept confidential and secure.
We ship all orders within 72 hours of receipt, (we cannot always guarantee that
our lingerie will be shipped out within the 72 hour time frame), and we do not
charge your credit card until the order is shipped.
Backorders
We do our best to ensure that all items are available for purchase, but sometimes
items are out of stock. If an item is on backorder you will not be charged for
that item until it is available to ship and you will be notified by e-mail of
the date when we expect the item to be available for shipment and of any substitute
products that may be available. You have the opportunity to cancel the back ordered
item at any time up until shipment. You must notify us by e-mail or by telephone
of any changes to your order.
| |
| 
|